Sign up free →
Technology KONE CN

Last week, FinnCham had the honor to step inside the world of KONE Hong Kong.

Published August 9, 2026 Last Updated September 5, 2026 linkedin verified
At a Glance

FinnCham visited KONE Hong Kong to learn about their 24/7 Connected Services, which use AI and cloud connectivity for predictive maintenance, reportedly reducing call-out rates by 27% and increasing first-time fixes by 25%.

Full intelligence

Last week, FinnCham had the honor to step inside the world of KONE Hong Kong. KONE is a global leader in the elevator and escalator industry, aiming to shape the future of cities. At the core of their mission is a desire to make urban life more vibrant and livable, by enabling safe, sustainable and effortless people flow for all. 🙌🏼

What was truly fascinating to learn was how KONE 24/7 Connected Services leverages cloud connectivity and AI analytics to predict maintenance needs before issues even occur. By monitoring elevators, escalators, and automatic doors around the clock, this new revolutionary process achieves an impressive 27% reduction in call-out rates and a 25% increase in first-time fixes. It’s taking predictive maintenance and effortless people flow to a whole new level!

Did you know? KONE keeps the world moving by transporting over 2 billion people every single day.

Witnessing KONE's innovations and technology was truly inspiring! Many thanks to the KONE Hong Kong Team for hosting us, SwedCham for co-organizing the event with us and to all our participants for joining us!

#FinnChamHK #KONE #HongKong #innovation #companyvisit

Related hub: KONE intelligence hub

Original source: https://www.linkedin.com/posts/the-finnish-chamber-of-commerce-in-hong-kong_finnchamhk-kone-hongkong-activity-7492106948910419968-I1zh