Bitter-sweet. That’s how it felt two weeks ago at our Asia Pacific, Middle East and Africa (APM) Delivery Operations leadership meeting in Kuala Lumpur.
What started as a focused leadership gathering turned, in part, into a farewell as I prepare to take on a new role leading Service Business at KONE from July.
The meeting gave us a valuable moment to reflect on what we’ve achieved together - and, even more importantly, to look ahead. I’m excited to see the journey continue under the leadership of my successor, our new SVP, Delivery Operations, Artur Matusiak, together with our strong frontline Operations leaders.
With the leadership of our area and frontline teams, we have been at the forefront of the industry—driving digitalization, operational excellence, and workforce development. The results speak for themselves, and I’m confident there is even more to come.
I would like to extend my heartfelt thanks to our team - Funda Dogru Tavukcu, Thiruchelvam Kuppan, Wong Carissa, Tom Solatie, Remmy Anderson Bernard, MBA, Leigh Hayman, Mohammed Aiyaz Ahmed, Joni Kiiski, Ramesh Kamalakannan, and Jayakumar S - for your energy, dedication, and constant drive to improve.
A big thank you as well to our frontline Operations leaders across APM - Yateen Barot, Swaminathan Ganapathy, Artur Matusiak, and Rahebul Hasan - for your outstanding leadership.
Together, we have built clarity, strong engagement, and delivered excellent results. I’m truly grateful to have been part of this journey. 😊 ❤️