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Technology KONE FR

The best tools for the field are built with technicians 📱👷️

Published August 19, 2026 Last Updated September 21, 2026 linkedin verified
At a Glance

KONE's new AI-powered Technician Assistant was co-created with service technicians to streamline daily maintenance tasks. Marc Bergalla, a Technical Troubleshooter from France, praised the tool as a "revolution" for fieldwork.

Full intelligence

The best tools for the field are built with technicians 📱👷️

KONE Technician Assistant has been a co-creation from the start. Our service technicians helped shape every stage of the development.

The result is an AI tool grounded in real fieldwork needs, making daily maintenance work easier and faster for our team in the field.

“For me, it's a revolution. I'm constantly curious to learn more about how it works, so I can make the best possible use of it,” says Marc Bergalla, Technical Troubleshooter from France.

➡️ Discover how we’re staying one step ahead with AI https://kone.ws/3SlW158

#ShapingCities #PeopleFlow #AI #Innovation

Related hub: KONE intelligence hub

Original source: https://www.linkedin.com/posts/kone_shapingcities-peopleflow-ai-activity-7495832723316449281-9IRg