We are proud to bring a new approach to elevator maintenance to the Baltics — and to be among the first in our region to introduce it.
We at KONE, we are now raising the bar again in moving from reactive service towards predictive, data-driven maintenance, where issues are identified and resolved before users even notice them.
📊 What this means in practice:
✔️ up to 80% of issues detected and handled proactively
✔️ up to 25% of cases solved remotely within ~2 minutes
✔️ up to 30% less downtime
✔️ up to 55% fewer entrapments
In simple terms:
Preventive maintenance follows a fixed schedule (e.g. servicing equipment every X months), regardless of its actual condition
Predictive maintenance uses real-time data to service equipment exactly when needed, preventing failures before they occur
This is not just a new service — it is a new standard in maintenance.
Big thanks to the team to make it happen! This will surely enhance our customers' well-being! 💙
This video shows what does it mean in practice: https://lnkd.in/eHDDTNM9