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Corporate Update TKE QA

Dear Qatar Airways, I wanted to thank you for the unexpected “premium experience” on 31…

Published June 11, 2026 Last Updated June 22, 2026 linkedin verified
At a Glance

Dear Qatar Airways, I wanted to thank you for the unexpected “premium experience” on 31 August 2025. My flight departed with a 4-hour delay — a small detail, really — just enough to miss my connection in Doha to Dubai. As a result, I enjoyed nearly a full extra day of travel, missed my meetings, and got a masterclass in patience I never asked for. And the cherry on top? To this day, complete silence on my official claim. Not a word. Not even a “we’re looking into it.

Full intelligence

Dear Qatar Airways,

I wanted to thank you for the unexpected “premium experience” on 31 August 2025.

My flight departed with a 4-hour delay — a small detail, really — just enough to miss my connection in Doha to Dubai. As a result, I enjoyed nearly a full extra day of travel, missed my meetings, and got a masterclass in patience I never asked for.

And the cherry on top? To this day, complete silence on my official claim. Not a word. Not even a “we’re looking into it.”

For an airline repeatedly voted “World’s Best,” this is, let’s say… a creative interpretation of excellence.

I’m not angry, just genuinely impressed by how a brand that sells world-class service can deliver a masterclass in indifference.

If anyone from Qatar Airways reads this — my case is still open, my inbox is still empty, and my irony reserves, unlike your customer care, are still fully operational.

#QatarAirways #CustomerExperience #WorldsBest #IronyModeOn #Aviation #LinkedInVents

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Original source: https://www.linkedin.com/posts/alfonso-garc%C3%ADa-herr%C3%A1iz-38935637_qatarairways-customerexperience-worldsbest-activity-7470701018062929921-5_EU