When the elevator service is completed, is the cash flow also completed?
In the elevator industry, we often measure success by service completion:
🔧 Technician attended
✅ Service completed
📋 Job card signed
🏢 Customer satisfied
But from a Finance & Collections perspective, there is one more critical step:
💰 Was the invoice collected?
A completed service does not automatically mean collected revenue.
I’ve seen the gap happen when:
• Job cards are not signed or uploaded on time
• Invoices are raised late
• Purchase orders or approvals are missing
The result?
Operations see “completed.”
Finance sees “outstanding.”
The real opportunity is to connect Service → Documentation → Billing → Collection as one process.
Because the best service operation isn't just the one that completes the most jobs.
It is the one that turns completed work into collected cash — quickly, accurately and consistently.
#OTIS #BAHRAIN #Finance #Collections #AccountsReceivable #CreditControl #CashFlow #DSO #OrderToCash