This week, we came together with our Mod Escalator team in Břeclav for a Customer Centricity Workshop, with colleagues from Customer Service, Engineering, Spare Parts, Supply Chain, Purchasing, and Quality and with facilitation of Dominique DENIS.
Throughout the day, we shared experiences, challenged our perspectives, and discussed customer centric topics. I am proud of the openness, engagement, and collaboration shown by the team during the Workhop. Great customer experiences are created when everyone understands their role in delivering value.
Many thanks to our Breclav Team for making this workshop meaningful and inspiring. A big thank you to Dominique for her time and guidance.
#otis #weareotis #wearebettertogether