Matthew Goepel is Schindler Project Manager for BART (Bay Area Rapid Transit) in San Francisco. One of his key challenges is coordinating teams across modernization, new installations, service, and repairs in an environment that never sleeps. Metro passengers come and go all week long, including during weekends.
Logistics have also proved challenging at times – given their sheer size and weight, the escalators and some of the replacement parts had to be hoisted underground from the street – a complex operation made more difficult by the high pedestrian traffic in the stations and the heavy vehicle traffic on Market Street above.
“We try to be as invisible and quiet as possible. Fortunately, each of the four stations has four or five entrances, and of course, we don’t renovate all the escalators at once. And we aim to communicate as much as possible to minimize complaints.”
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