The consumer market remains fiercely competitive, and the situation is more challenging with inflation and global uncertainty. For retailers with physical stores, ensuring a positive experience each time customers visit is essential when competing directly in town and city centres, amid out-of-town retail parks and the growing number of online retailers reshaping consumer behaviour.
We are all aware that in multi-level stores, it is essential for retailers to provide a great customer experience, which includes easy movement around the store. To help facilitate this, the passenger lifts must not only match the quality of the store’s appearance, but they must also be reliable: a slow-to-respond or failing lift is not what a retailer wants!
Liftec Express are proud of the longstanding relationships we have with some of the UK’s best-known high street and shopping centre retailers. A testament to our work with multi-store retailers is the many relationships that we have maintained for well over a decade in a sector considered to be one of the most competitive and challenging in today’s price-sensitive environment. Some of these relationships relate to retailers that have lifts in stores that Liftec Express maintains in virtually every major town and city in the UK.
The lift maintenance services we provide for national and department store retailers can include out-of-hours servicing, engineer standby on sale days, KPI performance reports covering all units and agreed times for call-out response.
If you are a potential new customer thinking about lift maintenance and would like to find out more about Liftec Express, please click this link: https://lnkd.in/ePfiRz7e