Although winter doesn't officially arrive until 21 December this year, Liftec Express's Planned Preventative Maintenance (PPM) is already in full swing. We are helping our customers, particularly those in the retail sector, prepare with thorough and pre-agreed scheduled lift maintenance.
Timely detection of potential lift failures is essential for retailers as we approach their busy Christmas period and the subsequent January sales. Avoiding customer inconvenience and maintaining people flow are crucial to achieving projected sales from a store's upper floors, as fewer customers invariably means a loss of sales.
At Liftec Express, we fully understand this. Our lift engineers are tasked with identifying likely problems, which is why one of the UK's major clothing retailers chose us to look after their lifts. We are proud of the service we provide, and we are also proud of our engineers, who achieve 100% of our Planned Preventative Maintenance completions and other vital KPIs, month-on-month across multiple retail stores.
If a problem is identified during a PPM visit, your Liftec Express engineer will alert your designated site contact and notify our maintenance administration team. A member of the team or your account manager will then contact you to discuss the problem and timeframes for rectification.
In cases where a lift experiences issues due to age or outdated technology that go beyond a straightforward repair, your account manager will work closely with you to explore safe, temporary solutions that can keep the lift in service throughout the peak sales period. Our priority is to support your business continuity while ensuring safety and reliability.
If you are a potential customer and would like to know more about Liftec Express, our Planned Preventative Maintenance, or other services, please use the following link for our contact details: https://lnkd.in/ePfiRz7e