Spending a day shadowing one of our mechanics was one of the most energising ways to return after the summer break!
Seeing the expertise, dedication, and customer focus of our field teams was a powerful reminder of where the true strength of our company lies. It was also a great opportunity to see the impact of Otis ONE and our digital tools in action, supporting our mechanics and enhancing the customer experience every day.
A big thank you to Miguel Franca for joining me, and an even bigger thank you to Julio Seixo for welcoming me into his day, sharing his knowledge, and allowing me to accompany him on maintenance visits. 😊
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